1. Introduction
Welcome to RFiGi. These Terms define the relationship between you and the RFiGi platform when you use our services. Please read them carefully before using the platform.
By using the platform, you agree to these Terms. If you do not agree to them, please refrain from using the service.
2. About Us
RFiGi is a Saudi platform, carefully and professionally designed, drawing on artificial intelligence tools where they serve the user experience, with the aim of easing the daily burden of traffic congestion in the city of Riyadh.
We are committed to helping Riyadh residents move smarter, assisting the relevant authorities and working with them to improve the flow of traffic, and continuously developing our services.
Location: Kingdom of Saudi Arabia — Riyadh
Certified No: FL-244906869
Contact: legal@rfeqi.sa
3. Service Description
RFiGi is an app and a daily commuting companion that offers drivers:
- Multiple suggested routes for each trip
- A recommendation for the best departure time
- A smart companion to help manage daily travel
- Real-time alerts about incidents and traffic on your route
Important note: All suggestions and recommendations provided by the platform are for guidance only. The final decision on driving and route selection rests with you alone.
4. Registration and Account
Registration requirements:
- Minimum age: 18
- Valid Saudi driving license
- A correct and active mobile number
Your responsibilities toward your account:
- Keeping your sign-in code confidential
- Not sharing your account with anyone else
- Notifying us immediately if you discover any unauthorized use
If any of these Terms are violated, we have the right to suspend or delete the account without prior notice.
5. Acceptable Use
Strictly prohibited:
- Using the platform for any unlawful purpose
- Attempting to breach or disrupt the systems
- Impersonating another person or entity
- Using the platform while driving in any way that violates traffic regulations
- Reselling the service or using it commercially without written permission
The user undertakes to:
- Respect Saudi traffic regulations at all times
- Not rely entirely on platform recommendations as a substitute for personal judgment
- Not use the platform in any activity that harms others
6. Limitation of Liability
Nature of recommendations:
All routes, arrival times, and recommendations provided by the platform are suggestions based on the data available at the moment of the request. Traffic conditions may change unexpectedly.
We are not liable for:
- Delays in arrival
- Any traffic accident or injury
- Traffic violations
- Any financial or moral loss resulting from following or not following the recommendations
- The accuracy of data provided by external service providers
Liability cap:
If any liability is established, compensation shall not exceed the value of the subscription paid during the last 12 months.
7. Intellectual Property
All intellectual property rights of the platform — including the name, logo, design, code, and content — are reserved to the rights holder.
No part of these elements may be copied, modified, or distributed without prior written permission.
8. Suspension and Termination
We have the right to:
- Suspend or terminate your account if you violate these Terms
- Modify or halt the service temporarily or permanently, with notice to you where possible
You have the right to:
- Terminate your account at any time
- Delete all your data in accordance with the Privacy Policy
9. Updates to the Terms
We may update these Terms from time to time. We will notify you of any material change before it takes effect. Your continued use of the platform after the update constitutes acceptance of it.
10. Governing Law and Contact
These Terms are governed by the regulations of the Kingdom of Saudi Arabia, and any dispute shall be brought before the competent judicial authorities in the city of Riyadh.
Contact:
Email: legal@rfeqi.sa
Location: Riyadh, Kingdom of Saudi Arabia